Job Description

Job Description

Job Description

Company Description

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com .

Are you a dynamic and results-driven individual with a passion for inventory management? Do you excel at building effective teams and optimizing processes? If so, Truck Centers, Inc. may have the perfect opportunity for you! The Parts Manager is responsible for leading the day-to-day operations of the Parts department and fostering a culture of exceptional service to one another and our customers, knowledge, resourcefulness, and personal responsibility.

What you'll do

• Hire, train, coach, and evaluate the Parts team, and help each person build a career through ongoing training and development.
• Handle the department schedule, operating budget, performance evaluations, corrective action plans, performance improvement plans, and inventory reports.
• Lead the sales and warehousing teams in a fast-paced heavy-duty truck parts operation.
• Work with the other department managers so internal jobs get their parts on time.
• Track P&L statements, performance metrics, and cycle counts. Supervise periodic and annual inventory counts.
• Recommend and enforce pricing strategy based on company goals, purchasing power, volume, and customer loyalty.
• Manage invoicing accuracy, inventory levels, cores, warranty recovery, and obsolescence.
• Approve departmental purchase orders and schedule expenditures with a lean management approach.
• Build relationships with vendors and customers to grow market share, including hosting vendor and customer appreciation events.
• Follow up with customers on order status, estimates, and routine sales calls.
• Find ways to run the department more efficiently, cut waste, and forecast goals.
• Keep up with company, DTNA, and OEM bulletins on new parts, product lines, recalls, failures, and industry trends, then train your team on any process or policy changes.
• Make sure the department follows federal, state, and local environmental and safety requirements.

At TCI, our mission is "Driving America Forward Through Our Exceptional People." If you know parts and want to build a team, apply today!

What We're Looking For:

• High school diploma or GED
• 5+ years of management experience in parts sales or related trucking industry experience
• Thorough knowledge of computer inventory control systems
• Demonstrated customer service and communication skills
• Strong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
• Resourceful, collaborative team leader
• Strong personal conviction of producing quality work, being an integrated team player, and commitment to company values
• Valid driver's license with ability to meet insurance requirements
• Must be willing to participate in a pre-employment background check and drug screen

What We Offer:

Pay Range: $66,293.76 - $99,440.64 per year with incentive eligibility

• 401(k) with company match
• Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms

Truck Centers, Inc. is an equal opportunity employer (EOE).  All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. 

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